Return, Refund & Exchange Policy
Returns will be provided for an item(s) in its original condition and purchased directly from us.
If you discover an item has a manufacturer’s defect or was damaged during transit, we will accept the item for return or exchange with proof of purchase. Without proof of purchase, the item can be exchanged only for the same item.
We are unable to accept any items for return or exchange without proof of purchase. Items purchased as final sale cannot be returned, exchanged or repaired. Live botanicals cannot be returned or exchanged.
Proof of Purchase for Eligible Items
Proof of purchase is required to issue an appropriate exchange, credit or refund for eligible items, as well as any taxes due to be refunded in accordance with applicable state law. For your convenience, we will accept the following as proof of your purchase:
· Original Paper Receipt
· Gift Receipt
· eReceipt
· Original Packing Slip
· Gift Packing Slip
· Order Number
Limitations to exchanges and refunds
We do not currently exchange or allow refunds for products purchased in Bespoke Living's website. All furniture orders are custom made and cannot be returned, exchanged or cancelled. No reimbursements will be made.
If you discover an item has a manufacturer’s defect or was damaged during transit, we will accept the item for return or exchange with proof of purchase. Without proof of purchase, the item can be exchanged only for the same item.
We are unable to accept any items for return or exchange without proof of purchase. Items purchased as final sale cannot be returned, exchanged or repaired. Live botanicals cannot be returned or exchanged.
Proof of Purchase for Eligible Items
Proof of purchase is required to issue an appropriate exchange, credit or refund for eligible items, as well as any taxes due to be refunded in accordance with applicable state law. For your convenience, we will accept the following as proof of your purchase:
· Original Paper Receipt
· Gift Receipt
· eReceipt
· Original Packing Slip
· Gift Packing Slip
· Order Number
Limitations to exchanges and refunds
We do not currently exchange or allow refunds for products purchased in Bespoke Living's website. All furniture orders are custom made and cannot be returned, exchanged or cancelled. No reimbursements will be made.